Business Waste Health & Safety Policy — Swiss Cottage Operations

This document sets out the Health and Safety policy for business waste removal and commercial rubbish services operating in the Swiss Cottage service area. It reflects the organisation's commitment to a safe, sustainable and compliant approach to business waste removal Swiss Cottage and associated activities. The policy applies to staff, contractors and any third parties engaged in commercial rubbish collection or disposal on behalf of the company. It is a framework for managing health and safety risks related to daily operations, transport, site visits and customer premises work.

All personnel must recognise their responsibilities under this policy. The company expects managers and supervisors to lead by example, ensuring that risk assessments are current and that safe working practices for rubbish removal and commercial waste disposal are implemented. Line managers will ensure that teams have appropriate instruction, training and supervision. Employees are expected to follow safe systems of work and report hazards promptly.

The business waste safety programme emphasises hazard identification, control measures and continuous monitoring. Regular risk assessments for routine tasks such as rubbish collection, container handling, loading and vehicle operations will be performed and recorded. Controls will include safe lift techniques, correct use of mechanical aids, clear segregation of waste streams and secure containment to prevent spills or dropped loads during transit within the rubbish collection service area.

The policy covers a spectrum of activities: commercial rubbish collection in Swiss Cottage, transfer, short-term storage, vehicle movement and delivery to authorised facilities. Senior management retains overall responsibility for ensuring adequate resources are available to meet safety commitments. Managers must ensure employees have competency for the tasks assigned and that protective measures are in place.

Employees and contracted operatives involved in business waste removal must wear appropriate PPE, follow safe loading procedures and adhere to hygiene standards to reduce infection risks from organic or contaminated waste. The company enforces clear rules on use of gloves, high-visibility clothing, safety footwear and respiratory protection where needed. Training records and PPE issue logs are maintained centrally.

Specific responsibilities include:

• Risk assessment and method statement production for non-routine tasks
• Safe vehicle operation and daily checks
• Correct segregation and labelling of hazardous or controlled waste

These measures protect staff and the public when delivering a reliable rubbish removal service area-wide.

Safe systems of work will be documented and accessible to all staff. Manual handling activities associated with business waste removal will be minimised through use of trolleys, mechanical lifters and teamwork. Teams are instructed to plan lifts, maintain clear access routes and stack loads securely to avoid toppling during transit. Transport policies mandate secure fastening of loads and compliance with vehicle payload limits.

Waste segregation is central to reducing hazards. The company promotes separation of general refuse, recyclables, and any potentially harmful materials. Where contaminated or hazardous items are discovered, staff will follow an established escalation procedure and ensure such items are isolated and documented for specialist disposal in line with regulatory requirements for commercial waste disposal.

Emergency procedures are in place for spill response, injury, or vehicle incidents. First aid provisions, spill kits and trained responders are maintained. Incidents and near-misses are reported and investigated to identify corrective actions. The policy emphasises a learning culture so that the rubbish collection service remains resilient and continuously improving.

Regular competency checks and refresher training form part of the system to keep safety standards high. The organisation will audit operations, review risk assessments and update safe working procedures as operational practice, legislation or technologies change. Supervision and spot checks ensure adherence to the policy across the commercial rubbish collection network.

Performance indicators include incident rates, training completion, equipment service records and audit outcomes. Management will report findings to senior leadership and use them to direct ongoing improvements to the rubbish removal processes across the service area.

The company supports open communication about hazards and encourages staff to propose practical safety improvements. Consultation with teams contributes to realistic, workable controls that reflect daily operations in the Swiss Cottage rubbish collection context without over-prescription.

The organisation is committed to meeting all relevant health and safety and environmental obligations applicable to business waste handling and commercial waste disposal. Compliance will be achieved and maintained through monitoring, record-keeping and corrective action. The company will cooperate with inspections and take corrective steps promptly when non-conformances are identified.

This policy will be reviewed at least annually or whenever significant changes occur in operations, personnel or applicable regulations. The review process will measure the effectiveness of controls and set measurable objectives for improvement in safety performance and operational resilience in the rubbish company service area.

Policy adoption: This statement is endorsed by senior management and represents the organisation’s commitment to protecting employees, customers and the public while delivering efficient, safe business waste removal and commercial rubbish collection across the service area.